My Oracle Support Banner

Error While Saving An SR With Asset Associated - The service catalog associated with the business unit is invalid. Contact your service administrator to resolve this issue. (SVC-5295330) (Doc ID 2637950.1)

Last updated on SEPTEMBER 14, 2020

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Goal

When attempting to create a Service Request in Application the following error occurs.

ERROR
-----------------------
The service catalog associated with the business unit is invalid. Contact your service administrator to resolve this issue. (SVC-5295330)

STEPS
-----------------------
The issue can be reproduced while creating SR with Asset information.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.