My Oracle Support Banner

FA: SCM: GOP: Refresh and Start the Order Promising Server - ESS Process Fails With: Failed to start GOP. GOP Startup failed due to RuntimeException: GOP server has crashed. See GOP log for details. (Doc ID 2638025.1)

Last updated on JUNE 26, 2020

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

The ESS Process - Refresh and Start the Order Promising Server - Fails with an Error. The error reported in the log file is:

<env:Body xmlns:env="http://schemas.xmlsoap.org/soap/envelope/">
     <ns0:startOrderPromiseEngineAsyncResponse xmlns:ns0="http://xmlns.oracle.com/apps/scm/orderPromising/orderPromising/opManagement/publicModel/types/">
            <result xmlns="http://xmlns.oracle.com/apps/scm/orderPromising/orderPromising/opManagement/publicModel/types/">Failed to start GOP. GOP Startup failed due to RuntimeException: GOP server has crashed. See GOP log for details.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.