Promotions Are Not Loading in OCCS-Admin When a High Number of Excluded Promotions OR Included Promotions are Configured.
(Doc ID 2638127.1)
Last updated on FEBRUARY 21, 2020
Applies to:Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.
Promotions are not accessible at the Marketing Tab of the OCCS-Admin administration interface.
General Slow down observed in the OCCS-Admin administration interface.
- Access the Admin UI
- Navigate to the Marketing tab
- Search for any Promotions with a high number of Excluded Promotions or Included Promotions.
- The Promotion is loading forever and the page times out without any results.
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