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Office 365: Existing Contacts Are Flagged When Adding A New Contact To An Account (Doc ID 2638240.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Goal

The existing Contacts that are present in an Account are flagged when adding a new Contact to it in the Outlook 365 plugin. This creates a confusion for the user when they are adding a new contact.

Is it possible to have them unflagged when adding a new contact to the Account ?

Solution

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In this Document
Goal
Solution


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