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Office 365: Unable To Sync Contacts Without Address: "You must specify an address." (Doc ID 2638247.1)

Last updated on FEBRUARY 21, 2023

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

Unable to sync contacts without address, we are getting below error:

JBO-ZCA:::ZCA_ADDRESS_REQUIRED: <MESSAGE><NUMBER>ZCA-210070</NUMBER><TEXT>You must specify an address.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS></DETAILS><INCIDENT></INCIDENT></MESSAGE>

Cause

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In this Document
Symptoms
Cause
Solution
References


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