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Add Credit Cards Service Giving 500 Internal Service Error (Doc ID 2638610.1)

Last updated on MAY 09, 2021

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

When attempting to add a credit card in a profile without placing an order, the following error occurs.

ERROR
-----------------------
errorCode: "28397"
message: "An error occured while trying to add the credit card."
status: "500"


Changes

 The customer created a new profile where they they can save cards and there they were trying to call /v1/profiles/current/creditCards to save cards.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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