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Storefront Requests Fail with 504 Response Code Coming from Partner Edge DNS Provider Rather than OCC (Doc ID 2638751.1)

Last updated on AUGUST 16, 2021

Applies to:

Oracle Commerce Cloud Service - Version 21.1.1 and later
Information in this document applies to any platform.


Requests to the Storefront instance fail with 504 response code.

Checking on the Response Headers we see

and no OCC response headers are included.

This clearly shows that the response comes solely from Partner Edge DNS Provider and not OCC.


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