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The rules defined under rule set <RuleSet> did not return any results. (FUN-720336) (Doc ID 2639118.1)

Last updated on AUGUST 20, 2020

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.17.05.0 and later
Information in this document applies to any platform.

Symptoms

 On Fusion R13,  Capture Transactions-Approve Journals,  find that on multiple occasions, Creating/posting Journals lead to receiving the below error message:

Error:
"The rules defined under ruleset SingleTypeParticipantOneInParallelModeRuleSet did not return any results. (FUN-720336)
Cause Probable causes include a participant does not have any active rules, no matching rule exists, the rule definition is incorrect, or none of the rules evaluates to true.
Action Correct the rule definitions under the ruleset."

Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Submit Journal for Approval

Business Impact:
The issue has the following business impact:
Due to this issue, Journals cannot be posted

Cause

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In this Document
Symptoms
Cause
Solution
References

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