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In P6 Professional Using Client-side Cache Receive Message <Username> Is Already Logged In At Terminal <device Name> Under Windows Login Account <username> (Doc ID 2639207.1)

Last updated on FEBRUARY 19, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to log in to P6 Professional as the "same user" on another PC,
the following message is received.

Message

"<Username> is already logged in at Terminal under Windows Login account . Do you want to clear this user?"

Steps to Reproduce:

  1. On one machine configure the P6 Pro database configuration with client-side caching enabled.
  2. Log into P6 Pro on the same machine.
  3. Then log out.
  4. Get another machine and configure the P6 Pro database configuration with client-side caching enabled to the same database as in step 1.
  5. Log into the P6 Pro on the second machine with the same user as in Step 2.
  6. The following error appears:

"<Username> is already logged in at Terminal under Windows Login account . Do you want to clear this user?"

 

Cause

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In this Document
Symptoms
Cause
Solution


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