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Getting An Error When Trying To Save A New Lead In Mobile (Doc ID 2639277.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Classic Mobile Sales App

When attempting to save a lead
the following error occurs.

ERROR
-----------------------
"Your changes could not be saved. Attribute QualificationScore in view object MklLeadVOForRest cannot be set"
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Login to Mobile
2) Go to Sales Leads
3) Click on the 3 dots to "Create Lead"
4) Fill out the required fields
5) Click Save

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot save a lead

Cause

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In this Document
Symptoms
Cause
Solution


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