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Allow Maintenance Programs Is Not Enabled On Customer Asset (Doc ID 2639371.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Allow maintenance programs is not enabled on Customer Asset

Auto-created customer asset not unable to check the allow maintenance program checkbox.

EXPECTED BEHAVIOR
-----------------------
Allow maintenance program checkbox should be able to be checked.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Supply Chain Execution > Maintenance Management > Tasks > Manage Asset
2. Search asset by number > Select asset > Open Asset Overview
3. Scroll down to Allow Maintenance Programs > when checking this box, it does not enable

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot assign an Asset to be allowed in maintenance programs.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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