My Oracle Support Banner

Service Contracts Line Quantity Is Not Populating In Receivables (Doc ID 2639399.1)

Last updated on FEBRUARY 17, 2020

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Service Contract

ACTUAL BEHAVIOR
---------------
Quantity and ITEM DESCRIPTION are not interfaced to Receivables from contract

EXPECTED BEHAVIOR
-----------------------
Quantity and ITEM DESCRIPTION should be interfaced to Receivables

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create contract
2.enter subscription type line with Quantity
3.approve it and run interface to AR
4.generate invoice and we can see invoice description and Quantity populating wrong in invoice

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.