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Approval Infotile In Billing Workarea Shows Duplicate Entries Under Prior Periods (Doc ID 2639536.1)

Last updated on MARCH 16, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
In Billing Workarea, the Approval infotile is showing duplicate entries for Prior period that is Dec-19

EXPECTED BEHAVIOR
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Approval infotile should show the correct count and entries in billing workarea

STEPS
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The issue can be reproduced at will with the following steps:
1. For the Calendar, make sure the Adjustment Period at the end of the year is enabled.
2. There should be a Subledger Accounting Period and Adjustment period available.
3. Create few adjustments in the period of 'Dec-19'
4. Log in with one of the user who can approve the adjustment
5. Navigate to Recievables -> Billing Workarea and verify the Approval infotile
6. Verify if it is showing incorrect count as well as duplicate entries for adjustments

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, there is no impact but the user will see duplicate entries on the screen.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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