My Oracle Support Banner

Few accounts did not allocate in allocation run for previosuly closed months. (Doc ID 2639593.1)

Last updated on APRIL 02, 2020

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Capture Transactions-Define Allocations and Period Entries

ACTUAL BEHAVIOR
---------------
Allocation rules did not allocate balances for specific entity in month of Jun and Sep.

EXPECTED BEHAVIOR
-----------------------
After running generate General Ledger Balances, amount if any from source should be allocated to target accounts

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Journals >> Generate General ledger Allocations
2. Run the concerned allocation for the month of Jun and Sep
3. Balances did not get allocate

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users might not be able to reconcile the balances at year end, in case there were balances eligible for transfer.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.