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Fusion Global HR: Application Error while Creating New Hire (Doc ID 2639643.1)

Last updated on AUGUST 29, 2020

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Global Human Resources in Saas Environment

When attempting to create new hires, the following error occurs.

ERROR
-----------------------
An application error occurred. See the incident log for more information.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Hire an Employee: Identification
2. Hire an Employee: Person Information > Error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
This issue is not only impact to the automation but also for production environment indirectly,
Because this is the latest production clone and all production issues are testing this environment before applying in the production. We had to hold testing some production issues due to this issue.

Cause

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In this Document
Symptoms
Cause
Solution
References


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