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Solution Section Is Not Visible Under Service Request Summary Page (Doc ID 2640523.1)

Last updated on APRIL 07, 2025

Applies to:

Oracle Fusion Service Cloud Service - Version 11.13.19.10.0 and later
Oracle Fusion Receivables - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.20.01.0 version, Service Requests

Solution field group is not visible under Service Request Summary page.

The Solution field group is appearing on the Service Request details page layout in Application Composer, but when checking in runtime on the Service Request Summary page, the Solution section group is not visible.
 

Solution

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In this Document
Goal
Solution


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