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When Trying to Send a Draft to the Next Step in the Workflow: This page isn't working. <domain> is currently unable to handle this request. HTTP ERROR 500 (Doc ID 2640690.1)

Last updated on APRIL 28, 2020

Applies to:

Primavera Unifier Cloud Service - Version 19.12 to 19.12 [Release 19.12]
Primavera Unifier - Version 19.12 to 19.12 [Release 19.12]
Information in this document applies to any platform.

Symptoms

On : Primavera Unifier Version: 19.12.1.2 b-01242020-09

When opening a workflow Business Process record from the Drafts node and trying to send it to the next step in the workflow:

Expected Result

The user should be able to Send the record to the next step in the workflow without incident.

Actual Result

The following pops up:

This page isn't working.
<domain> is currently unable to handle this request.This page isn't working.
HTTP ERROR 500

Steps to Reproduce

  1. Navigate to the applicable Business Process workspace and Create one new record
  2. Enter some data, click on Save, and close the record window
  3. Navigate to the Drafts node, open the record and try to Send it to the next step in the workflow

Cause

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In this Document
Symptoms
Cause
Solution
References


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