Consumer Goods Contract Shows Incorrect Benefit Transaction Amount
(Doc ID 2640829.1)
Last updated on AUGUST 14, 2023
Applies to:
Oracle Fusion Sales for Consumer Goods - Version 11.13.19.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.10.0 version, Consumer Goods
ACTUAL BEHAVIOR
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CG Contract was created and configured which results benefit transaction record with value = 0
EXPECTED BEHAVIOR
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Benefit Transaction record with value = 96.74 was expected
STEPS
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The issue can be reproduced at will with the following steps:
1.Create a new Contract
2. Enter the start date and end date
3. Select the Settlement Schedule Frequency
4. Create condition attainments and benefit attainments for the distribution indexes
5. Activate the Contract after adding all the necessary details
6. Schedule the "AcoGenerateComplianceHistory" job and submit it.
7. Test the contract, it will show the compliance history and benefit transaction = 0
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users get wrong value
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |