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OMC : Gateway Agent Can Not Be Started Due To Persistent Authentication Problems With OMC (Doc ID 2640991.1)

Last updated on MARCH 16, 2020

Applies to:

Oracle Management Cloud - Version N/A to N/A [Release 1.0]
Information in this document applies to any platform.

Symptoms

OMC Gateway Agent is not starting

$<AGENT_INST>/bin>./omcli start agent

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Starting agent ................................................................ failed.
Consumption Agent Sender Manager failed at Startup: Agent can not be started due to persistent authentication problems with OMC
Agent Command line omcli tool cannot connect to the agent to determine its status.

$<AGENT_INST>/sysman/log/gcagent_errors.log shows below errors

2019-11-15 13:41:09,574 [1:main ( 2019-11-15 13:41:05 JST)] ERROR - Agent

failed to Startup for Consumption Agent Sender Manager in step 0

oracle.sysman.gcagent.tmmain.lifecycle.AgentStartupException: Agent can not be started due to persistent authenitication problems with OMC

at oracle.sysman.emaas.data.sender.SenderManager.checkTimeLimit(SenderManager.java:2743)

at oracle.sysman.emaas.data.sender.SenderManager.tmNotifier(SenderManager.java:2514) at

oracle.sysman.gcagent.tmmain.lifecycle.TMComponentSvc.invokeNotifier(TMComponentSvc.java:1502)

at oracle.sysman.gcagent.tmmain.lifecycle.TMComponentSvc.invokeInitializationStep(TMComponentSvc.java:1598)

at oracle.sysman.gcagent.tmmain.lifecycle.TMComponentSvc.doInitializationStep(TMComponentSvc.java:1417)

at oracle.sysman.gcagent.tmmain.lifecycle.TMComponentSvc.notifierDriver(TMComponentSvc.java:1307)

at oracle.sysman.gcagent.tmmain.TMMain.startup(TMMain.java:340)

at oracle.sysman.gcagent.tmmain.TMMain.agentMain(TMMain.java:757)

at oracle.sysman.gcagent.tmmain.TMMain.main(TMMain.java:746)

$<AGENT_INST>/sysman/log/gcagent.log shows below errors

2019-11-13 17:22:04,052 [1:main ( 2019-11-13 17:21:59 JST)] ERROR - Agent

failed to Startup for Consumption Agent Sender Manager in step 0

oracle.sysman.gcagent.tmmain.lifecycle.AgentStartupException: Agent can not

be started due to persistent authenitication problems with OMC

at oracle.sysman.emaas.data.sender.SenderManager.checkTimeLimit(SenderManager.jav a:2743)

at oracle.sysman.emaas.data.sender.SenderManager.tmNotifier(SenderManager.java:25 14)

at oracle.sysman.gcagent.tmmain.lifecycle.TMComponentSvc.invokeNotifier(TMCompone ntSvc.java:1502)

at oracle.sysman.gcagent.tmmain.lifecycle.TMComponentSvc.invokeInitializationStep (TMComponentSvc.java:1598)

at oracle.sysman.gcagent.tmmain.lifecycle.TMComponentSvc.doInitializationStep(TMC omponentSvc.java:1417)

at oracle.sysman.gcagent.tmmain.lifecycle.TMComponentSvc.notifierDriver(TMCompone ntSvc.java:1307)

at oracle.sysman.gcagent.tmmain.TMMain.startup(TMMain.java:340)

at oracle.sysman.gcagent.tmmain.TMMain.agentMain(TMMain.java:757)

at oracle.sysman.gcagent.tmmain.TMMain.main(TMMain.java:746)

2019-11-13 17:22:04,064 [1:DDDD443C] INFO - Error while starting up (will do a shutdown)

oracle.sysman.gcagent.tmmain.lifecycle.AgentStartupException: Agent can not be started due to persistent authenitication problems with OMC

Cause

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In this Document
Symptoms
Cause
Solution
References


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