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In O365 Opportunity Saved Search , Cannot Add Multiple Values for Status Field (Doc ID 2641142.1)

Last updated on FEBRUARY 03, 2021

Applies to:

Oracle Fusion B2B Service Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Sales for Microsoft Office 365

In O365 Opportunity saved search , cannot add multiple status values

In O365 Opportunity saved search , customer wants to create a custom saved search with all Status = All, or select multiple values. But we are only able to set one value, Status Equals like Won or Open etc. This is out of the box field.

User should be able to add saved search ith multiple Status values

The issue can be reproduced at will with the following steps:
1. Productivity appl setup > Opportunities > Saved search > Duplicate "Open opportunities" layout > Enter a new name > Status field > Try to add multiple values, this is not available

The issue has the following business impact:
Due to this issue, users cannot add multiple status values in Opty saved search in O365, this is available in SUI


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