Create Accounting For Receipts Ends With Error For Refunds And Receipt Write-offs (Doc ID 2641254.1)

Last updated on AUGUST 16, 2023

Applies to:

Symptoms

On : 11.13.19.10.0 version, Accounting And Reconciliation

Create Accounting for receipts ends with error for refunds and receipt write-offs
Create accounting generates invalid lines for cases where a refund or receipt write-off application exists on a receipt.

Multifund accounting (detailed receivables distributions) is enabled and the SLA rule sets have been deployed as described in Oracle implementation guide.
It is believed that the seeded multifund journal rule sets for receipts is missing a journal line rule which exists in the Receipts - Default Accrual journal entry rule set.

ERROR
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The subledger journal entry does not balance in the entered currency.
Cause: The subledger journal entry does not balance in the entered currency and entered currency balancing is not enabled for the ledger.
Action: Verify the entered amounts on the journal entry lines are correct or define a valid entered currency balancing account for the ledger.


STEPS
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The issue can be reproduced at will with the following steps:
1. Ran Create Accounting process


 

Changes

Cause

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