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Create Accounting For Receipts Ends With Error For Refunds And Receipt Write-offs (Doc ID 2641254.1)

Last updated on JULY 11, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Accounting And Reconciliation

Create Accounting for receipts ends with error for refunds and receipt write-offs
Create accounting generates invalid lines for cases where a refund or receipt write-off application exists on a receipt.

Multifund accounting (detailed receivables distributions) is enabled and the SLA rule sets have been deployed as described in Oracle implementation guide.
It is believed that the seeded multifund journal rule sets for receipts is missing a journal line rule which exists in the Receipts - Default Accrual journal entry rule set.

ERROR
------------
The subledger journal entry does not balance in the entered currency.
Cause: The subledger journal entry does not balance in the entered currency and entered currency balancing is not enabled for the ledger.
Action: Verify the entered amounts on the journal entry lines are correct or define a valid entered currency balancing account for the ledger.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Ran Create Accounting process


 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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