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Outlook 365 - Not Possible To Search Accounts And Contacts (Doc ID 2641364.1)

Last updated on NOVEMBER 15, 2023

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.19.10.0 version, Sales for Microsoft Office 365

Customer is not possible to search Accounts and Contacts. The search functionality of Account and Contacts is not working in the Outlook 365 plugin.
 

Solution

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In this Document
Goal
Solution
References


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