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ReSA Error And Revision Tables Inconsistent After Fixing Errors (Doc ID 2641813.1)

Last updated on DECEMBER 01, 2021

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

Error is not getting cleared from SA_ERROR table after attempting to fix it from the Store Day Summary screen. A revision entry is made into SA_TRAN_ITEM_REV table though.


Steps To Reproduce:

  1. Find a store day with existing error INVLD_SARR (Invalid Return Reason) on Store Day Summary screen.
  2. Try to fix the error. Press Ok and note the error does not disappear.
  3. Save and close, open the summary screen back and note error is still present.
  4. Note the revisions gets inserted in SA_TRAN_ITEM_REV table, However error does not clear from SA_ERROR.

Cause

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In this Document
Symptoms
Cause
Solution
References


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