My Oracle Support Banner

[ZDM]: ZDM Install Fails With "Failed to generate cacerts certificate using crskeytoolctl command" (Doc ID 2641889.1)

Last updated on FEBRUARY 26, 2020

Applies to:

Oracle Cloud Infrastructure - Database Service - Version N/A to N/A [Release 1.0]
Information in this document applies to any platform.

Symptoms

ZDM install fails with error "Failed to generate cacerts certificate using crskeytoolctl command."

=====================
 [zdmuser@<ZDM HOST>]$ ./zdminstall.sh setup oraclehome=/home/zdmuser/zdm/sw/temp_expect/home oraclebase=/home/zdmuser/zdm/sw/temp_expect/base ziploc=/home/zdmuser/zdm/sw/zdm_home.zip -zdm
---------------------------------------
Unzipping shiphome to gridhome
---------------------------------------
Unzipping shiphome...
Shiphome unzipped successfully..
---------------------------------------
##### Starting GridHome Software Only Installation #####
---------------------------------------
Launching Oracle Grid Infrastructure Setup Wizard...

[WARNING] [INS-42505] The installer has detected that the Oracle Grid Infrastructure home software at (/home/zdmuser/zdm/sw/temp_expect/home) is not complete.
CAUSE: Following files are missing:
[/home/zdmuser/zdm/sw/temp_expect/home/jlib/jackson-annotations-2.9.5.jar, /home/zdmuser/zdm/sw/temp_expect/home/jlib/jackson-core-2.9.5.jar, /home/zdmuser/zdm/sw/temp_expect/home/jlib/jackson-databind-2.9.5.jar, /home/zdmuser/zd
…………………………..
……………………………...
The response file for this session can be found at:
/home/zdmuser/zdm/sw/temp_expect/home/install/response/grid_<timestamp>.rsp

You can find the log of this install session at:
/tmp/GridSetupActions<timestamp>/gridSetupActions<timestamp>.log

As a root user, execute the following script(s):
1. /home/zdmuser/zdm/sw/temp_expect/home/inventory/orainstRoot.sh
2. /home/zdmuser/zdm/sw/temp_expect/home/root.sh

Execute /home/zdmuser/zdm/sw/temp_expect/home/inventory/orainstRoot.sh on the following nodes:
[<ZDM HOST>]
Execute /home/zdmuser/zdm/sw/temp_expect/home/root.sh on the following nodes:
[<ZDM HOST>]

Successfully Setup Software with warning(s).
Moved the install session logs to:
/home/zdmuser/zdm/sw/temp_expect/home/inventory/logs/GridSetupActions2020-02-24_01-35-56AM

================
PLEASE IGNORE THE MESSAGE ABOVE TO RUN SCRIPT(S) AS ROOT USER.
ZDM INSTALL DOES NOT NEED ANY ACTIONS AS ROOT.
================

making dir /home/zdmuser/zdm/sw/temp_expect/base/crsdata/<ZDM HOST>/rhp/conf
---------------------------------------
Generating Preference file
---------------------------------------
/home/zdmuser/zdm/sw/temp_expect/base/crsdata/<ZDM HOST>/rhp/conf/rhp.pref
---------------------------------------
Generating Root Certificate
---------------------------------------
Cluster root certificate generated successfully.
---------------------------------------
Generating CA CERTS file
---------------------------------------
./zdminstall.sh: line 425: expect: command not found
Failed to generate cacerts certificate using crskeytoolctl command.

One or more errors occurred while setting up No GI RHP.
=====================

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.