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Unable To Import Leads With Import Mgmt Tool (Doc ID 2642512.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Leads, Sales Campaigns

Unable to Import Leads With Import Mgmt Tool

User is consistently getting error at the 1st step of using the new Import Management tool.


ERROR
-----------------------
A connection to the server has failed. (status=504)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Import management tool
2. Create an Import Activity -> select Object: Sales lead
3. At the first step the error is encountered.

Cause

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In this Document
Symptoms
Cause
Solution
References


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