Address Verification Is Throwing Error: Your request can't be processed by the Oracle Social Data and Insight Cloud Service. Contact your help desk. (ZCM-3090059)
(Doc ID 2642597.1)
Last updated on NOVEMBER 04, 2021
Applies to:
Oracle Customer Data Management Cloud Service - Version 11.13.20.01.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to Verify Address, the following error occurs.
ERROR
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Your request can't be processed by the Oracle Social Data and Insight Cloud Service. Contact your help desk. (ZCM-3090059)
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Customer Data Management > Organizations
2. Drill down on any organization
3. Create New Address and enter the required fields
4. Click Verify Address icon
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |