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Expense Approval BPM Rule Resulted In Error And Not Returning Any Result. (Doc ID 2642807.1)

Last updated on SEPTEMBER 12, 2020

Applies to:

Oracle Fusion Expenses Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Performance

When attempting to submit expenses for approval,
the following error occurs.

ERROR
-----------------------
The expense report goes to saved Status , and not going for approval

CustomSerialParticipantRuleSet didnt return any results

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. create expense report
2. submit expense report for approval
3. the expense report approval is going to saved status
4. the expense report rule is failing with CustomSerialParticipantRuleSet didnt return any results

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot submit expense report.

Cause

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In this Document
Symptoms
Cause
Solution
References


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