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PRC:SSP: 20A+ Requisition Approval Notification Links Do Not Work -- Task Details Link / Edit Requisition Link / Requisition Number Link (Doc ID 2643158.1)

Last updated on JANUARY 11, 2024

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.20.01.0 and later
Oracle Fusion Self Service Procurement - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

The link(s) on the requisition email approval page do not work. When clicked on, nothing happens or the browser says that the page cannot be displayed.

Steps to Reproduce:
1. Create Requisition
2. Submit Requisition
3. Approver Receives Notification
4. Try to Open Requisition Number Hyperlink
    >> Nothing happens or Page opens and nothing is displayed
5. Try to Open "Edit Requisition" Hyperlink (if applicable)
    >> Nothing happens or Page opens and nothing is displayed
6. Try to Open "Task Details" Hyperlink (if applicable)
    >> Nothing happens or Page opens and nothing is displayed

Changes

Upgrade to 20A+

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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