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OSC for Outlook - Win/Loss Reason Code Lookup Sequence Reversed (Doc ID 2643175.1)

Last updated on SEPTEMBER 14, 2020

Applies to:

Oracle Fusion Engagement Cloud Service - Version and later
Information in this document applies to any platform.


On Microsoft Outlook plugin,

outlook opportunity win loss reason code values are showing up in reverse order as opposed to SUI

The display sequence is defined in Manage set enabled lookups ->Win loss reason code. It is applied correctly on SUI, but in outlook the order is reversed 


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