My Oracle Support Banner

OSC for Outlook - Win/Loss Reason Code Lookup Sequence Reversed (Doc ID 2643175.1)

Last updated on SEPTEMBER 14, 2020

Applies to:

Oracle Fusion Engagement Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Goal

On 11.13.19.10.0 Microsoft Outlook plugin,

outlook opportunity win loss reason code values are showing up in reverse order as opposed to SUI

The display sequence is defined in Manage set enabled lookups ->Win loss reason code. It is applied correctly on SUI, but in outlook the order is reversed 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.