My Oracle Support Banner

20A: Invoice Workflow Error When Using Specific Invoice Creator Attributes (Doc ID 2643181.1)

Last updated on FEBRUARY 26, 2020

Applies to:

Oracle Fusion Payables Cloud Service - Version and later
Information in this document applies to any platform.


Invoices will not be processed successfully during rules evaluation in invoice approval workflow process  if rules are configured using the below attributes from Invoice creator fact after 20A update.

Invoice Creator:

   1 ) Job Code
   2 ) Job Level
   3 ) Assignment Number
   4 ) Job Name
   5 ) Grade Name
   6 ) Manager User Name
   7 ) HR Organization Name

Error is as follows:

The rules defined under rule set InvoiceApprovalRuleSet didn't return any results. (FUN-720336)
Cause Probable causes includes a participant doesn't have any active rules, no matching rule exists, the rule definition is incorrect, or none of the rules evaluates to true.
Action Correct the rule definitions under the rule set.

The issue can be reproduced at will with the following steps:
1. Create a rule with Invoice Creator.Job Level and any of the above listed attributes
2. Create an invoice and submit it for approval





To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.