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20A: Invoice Workflow Error When Using Specific Invoice Creator Attributes (Doc ID 2643181.1)

Last updated on FEBRUARY 26, 2020

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

Invoices will not be processed successfully during rules evaluation in invoice approval workflow process  if rules are configured using the below attributes from Invoice creator fact after 20A update.

Invoice Creator:

   1 ) Job Code
   2 ) Job Level
   3 ) Assignment Number
   4 ) Job Name
   5 ) Grade Name
   6 ) Manager User Name
   7 ) HR Organization Name


Error is as follows:

ERROR
---------
Error    
The rules defined under rule set InvoiceApprovalRuleSet didn't return any results. (FUN-720336)
Cause Probable causes includes a participant doesn't have any active rules, no matching rule exists, the rule definition is incorrect, or none of the rules evaluates to true.
Action Correct the rule definitions under the rule set.

STEPS
-------
The issue can be reproduced at will with the following steps:
1. Create a rule with Invoice Creator.Job Level and any of the above listed attributes
2. Create an invoice and submit it for approval

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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