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Customer Upload Template Error: HZ_DUPLICATE_ERROR (Doc ID 2643223.1)

Last updated on FEBRUARY 26, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Customer Import

When attempting to create a customer using customer upload template
the following error occurs.

ERROR
-----------------------
Unable to retrieve error message. Log a service request and reference error code HZ_DUPLICATE_COMBINATION.
  
Unable to retrieve error message. Log a service request and reference error code HZ_DUPLICATE_COMBINATION.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator>Receivables>Billing
2. Upload customer from spreadsheet


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create customer from upload spreadsheet

Cause

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In this Document
Symptoms
Cause
Solution


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