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Not Able to Login into Office 365 Plug-in after Quarterly Update (Doc ID 2643821.1)

Last updated on FEBRUARY 28, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Microsoft Office 365

After quarterly update 20A customer is getting bellow error:
"There is an issue communicating with Microsoft Services. Contact your help desk. (ZPS_365-5685096)"

 

Cause

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In this Document
Symptoms
Cause
Solution


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