Fusion Time and Labor: Seeded Time and Labor Manager or Admin Not Able To Create Time Card Due To The Time Card Can't Be Submitted Due To A System Error (HXT-1665062) (Doc ID 2643945.1)

Last updated on MAY 27, 2024

Applies to:

Symptoms

The time card can't be submitted due to a system error. Contact your help desk. (HXT-1665062)

When trying to create and submit time card from Time and Labor Manager/ Line Manager seeded role from Time Management work area, the following error pops up -

ERROR
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The time card can't be submitted due to a system error. Contact your help desk. (HXT-1665062)

STEPS
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The issue can be reproduced at will with the following steps:
1. go to Time Management
2. Team Time Cards
3. search for the user, add the hours in the time cards, click on Next and the error pop-up -> The time card can't be submitted due to a system error. Contact your help desk. (HXT-1665062)

BUSINESS IMPACT
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The issue has the following business impact: Development Environment impacted

Cause

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