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Fusion Time and Labor: Seeded Time and Labor Manager or Admin Not Able To Create Time Card Due To The Time Card Can't Be Submitted Due To A System Error (HXT-1665062) (Doc ID 2643945.1)

Last updated on SEPTEMBER 16, 2020

Applies to:

Oracle Fusion Time and Labor Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

The time card can't be submitted due to a system error. Contact your help desk. (HXT-1665062)

When trying to create and submit time card from Time and Labor Manager/ Line Manager seeded role from Time Management work area, the following error pops up -

ERROR
-----------------------
The time card can't be submitted due to a system error. Contact your help desk. (HXT-1665062)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. go to Time Management
2. Team Time Cards
3. search for the user, add the hours in the time cards, click on Next and the error pop-up -> The time card can't be submitted due to a system error. Contact your help desk. (HXT-1665062)

BUSINESS IMPACT
-----------------------
The issue has the following business impact: Development Environment impacted

Cause

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In this Document
Symptoms
Cause
Solution
References


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