Service Request Category Name Not Getting Captured Using Groovy (Doc ID 2644002.1)

Last updated on FEBRUARY 28, 2020

Applies to:

Goal

On : 11.13.19.10.0 version, Opportunities

Service Request Category Name is not getting captured using Groovy

We have written a script on Opportunity object as below; as per the script we are creating a service request when the Opportunity reaches 80% as win probability. The service request is getting created successfully but only the category is not being captured in service request. How to resolve missing part i.e category name at service request page.

Solution

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