My Oracle Support Banner

Updated Country and Region not Showing in Drop Down (Doc ID 2644068.1)

Last updated on DECEMBER 07, 2022

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT

After adding a new country, e.g. Kosovo, or updating individual regions under a country, the updated information (via API Call) is not being reflected in the country-region drop-down, in the address fields.



STEPS TO REPRODUCE

The issue can be reproduced at will with the following steps:

1. Use the listCountries API call to update data such as Country=Kosovo,
2. Once the information has been pushed successfully, navigate to area where address drop-down should show the updated data
3. Note that the new country information is not seen in address drop-down.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.