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Compensation Plan Document Approval Action From Email Notification Is Not Updating the Status of the Notification (Doc ID 2644162.1)

Last updated on MARCH 16, 2020

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

The participant accepted the plan document approval via Email notification but the Analyst do not see the approval status change.

STEPS
1. Submit compensation plan for approval
2. Participant received an email notification and click on Action [ Accept ] and send the email
3. Check in Participant Snapshot > Manage Compensation Plan and [ Acceptance Status ] is still showing In Progress

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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