Error When Replying to Approval Request Email [Error: 550 5.1.1] (Doc ID 2644455.1)

Last updated on APRIL 10, 2024

Applies to:

Oracle BigMachines CPQ Cloud Service - Version N/A and later
Information in this document applies to any platform.

When attempting to approve a quote by replying to an approval request email, the following error is seen:

Error: 550 5.1.1 <[site name]@mobileapproval.bigmachines.com>... User unknown

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.