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Unable To Update The Landing Page In HCM Experience Design Studios (Doc ID 2645041.1)

Last updated on SEPTEMBER 03, 2020

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.19.10.0 version, Global Human Resources

Unable to update the landing page in HCM Experience Design Studios

Currently the function to update the Landing Page Background Images is not working.

The step performed are as follows:

1. Activate Sandbox mode.
2. Select any apps with background update function. E.g. 'Directory'
3. Select 'Tools' drop down menu at the top left of the page
4. Select 'HCM Experience Design Studios'
5. Select 'Landing Page Background Images'
6. Select 'Directory'.
7. Choose image file.
8. Click on 'Save and Close'

The preview image is not even shown. After I save and close, the background is still an empty void. Please assist.
 

Solution

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In this Document
Goal
Solution
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