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Fusion Global Payroll: Getting Error While Trying To Create Element Eligibility Using Grades or People Group (Doc ID 2645175.1)

Last updated on MARCH 03, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, Global Payroll

When attempting to create an eligibility for an existing element, the following error occurs.

ERROR
-----------------------
This combination of eligibility Criteria already exists for this element (PAY-1635752)
An element cannot have two eligibility criteria records with the same set of criteria and the same or overlapping effective dates


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an eligibility for an existing element using grade or people group
2.Error occurs


Cause

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In this Document
Symptoms
Cause
Solution


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