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"Financial Reporting Studio is not installed on this machine." when launching it from browser (Doc ID 2645256.1)

Last updated on JANUARY 07, 2021

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

 When attempting to launch Financial Reporting Tool from browsers,
the following error occurs.

ERROR
-----------------------
Financial Reporting Studio is not installed on this machine. To download Financial Reporting Studio installer from Workspace, select Tools, then Install, and then Financial Reporting Studio. After download is complete you must close all browsers and then run Financial Reporting Studio Installer.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Financial Reporting Center
2. Task : Open Workspace for Financial Reports
3. Tools > Launch Financial Reporting Studio

Cause

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In this Document
Symptoms
Cause
Solution
References

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