My Oracle Support Banner

Document Designer: RTF and DOCX Documents Fail to Print with Tables Containing Zero Elements (Doc ID 2645313.1)

Last updated on APRIL 22, 2020

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 19 D and later
Information in this document applies to any platform.


In Document Designer, if a conditional statement is applied to a row or column rather than to a table and there is only one row and column on the table and issue can occur with DOCX and RTF outputs. If the conditional applied to the row or column evaluates to false removing the element, the document will not print in DOCX or RTF format and a generic error is observed. The error can be seen when previewing from document designer or when printing the document from a print action:

An error while printing see logs.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.