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Customer In Oracle EBS Cannot Be Created In Cloud (Doc ID 2645852.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Customer Data

When attempting to create a customer
the following error occurs.

ERROR
-----------------------

error: You can't save this address because at least one of the address elements is invalid (HZ-120485)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create customer with incorrect zip code
2. Save


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create the customer.

Cause

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In this Document
Symptoms
Cause
Solution
References


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