Error occurs when attempting to approve quote via email [The quote has transitioned into a different step since the original email notification was sent. This email can no longer be replied to in order to perform an action.] (Doc ID 2646709.1)

Last updated on MARCH 15, 2021

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 19 A and later
Information in this document applies to any platform.

Symptoms

When attempting to approve a quote via email, the following error occurs.

An error has occurred while trying to process your Request. No changes have been saved. Details of the error are:
The quote has transitioned into a different step since the original email notification was sent. This email can no longer be replied to in order to perform an action.

Cause

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In this Document

Symptoms

Cause

Solution

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Error occurs when attempting to approve quote via email [The quote has transitioned into a different step since the original email notification was sent. This email can no longer be replied to in order to perform an action.] (Doc ID 2646709.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!