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Team Member Mobile App Does Not Load Activities (Doc ID 2647036.1)

Last updated on MARCH 12, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.12 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

After clicking "Authenticate" when logging into the Team Member mobile app, only a blank white screen is visible.  Activities are not loaded.

EXPECTED BEHAVIOR

Data should load when logging into the Team Member mobile app.


STEPS

The issue can be reproduced at will with the following steps:
1. Attempt to login to Team Member mobile app.
2. Observe a blank, white screen after clicking "Authenticate".

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot see data once logged into the Team Member mobile app.

Cause

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In this Document
Symptoms
Cause
Solution
References


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