Team Member Mobile App Does Not Load Activities
(Doc ID 2647036.1)
Last updated on MARCH 22, 2022
Applies to:
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.12 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
After clicking "Authenticate" when logging into the Team Member mobile app, only a blank white screen is visible. Activities are not loaded.
EXPECTED BEHAVIOR
Data should load when logging into the Team Member mobile app.
STEPS
The issue can be reproduced at will with the following steps:
1. Attempt to login to Team Member mobile app.
2. Observe a blank, white screen after clicking "Authenticate".
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot see data once logged into the Team Member mobile app.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |