Fusion Expenses: Not Able To Submit Expense Reports From Expense Mobile App
(Doc ID 2647063.1)
Last updated on AUGUST 04, 2022
Applies to:
Oracle Fusion Expenses Cloud Service - Version 11.13.21.01.0 and laterInformation in this document applies to any platform.
This note was created for Release 11.13.19.10.0. The note has been reviewed and is current for release 11.13.21.01.0.
Symptoms
When attempting to submit Expense Reports from Expense Mobile App outside of internal network, the following happens:
ER is going into status Saved/not submitted from Mobile
STEPS
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The issue can be reproduced at will with the following steps:
1. Create ER from UI, internal customer network, ER is submitted successfully
2. Create ER from Expense Mobile App using same template and type as from UI internal network
3. Submit ER from Expense Mobile App from outside of internal network, the ER is placed into Saved status instead of Submitted successfully
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |