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Corresponding Annotation in Document is Not Highlighted when Selecting Conversation (Doc ID 2647132.1)

Last updated on MARCH 11, 2020

Applies to:

Content and Experience Cloud Service - Version 18.4.1 and later
Content and Experience Cloud - Version 18.4.1 and later
Content and Experience Cloud Classic - Version 18.4.1 and later
Information in this document applies to any platform.

Symptoms

When selecting the Conversation on the right side of the window, the Corresponding Annotation in document is Not Highlighted on the left.

Cause

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In this Document
Symptoms
Cause
Solution
References


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