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Cannot Upload Contract Terms (Doc ID 2647490.1)

Last updated on MARCH 10, 2020

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.10.0 version, File Import/Export

When trying to upload Contract Term from Oracle Contracts Add-In from my Office 365,



ERROR
-----------------------
You cannot upload file 2005_1-3-1.docx because it isn't in the supported DOCX format


STEPS
-----------------------
1.Contracts/Edit Contracts

2.Add Contracts Terms3. Terms Actions -> Download contract
4.In Download contract popup
5.select "Word" & "Regenerate contract terms"

Cause

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In this Document
Symptoms
Cause
Solution
References


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