My Oracle Support Banner

Quick Key Search Does Not Show the Part Description After Selecting a Part (Doc ID 2647693.1)

Last updated on JUNE 28, 2022

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 19 B to 20 A Patch 1 [Release 19 to 20]
Information in this document applies to any platform.


When adding a part via Quick Key and selecting it from the drop-down, the Part Description does not auto-populate with the description from the parts database.

If the quote is then saved with the new part, the part description displays as expected.

This behavior works fine when utilizing the JET UI. This only affects the Legacy Layout.


No observable changes were noted.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.