Oracle Fusion Recruiting Cloud: Candidate Name is not Appearing on Job Application Page
(Doc ID 2648516.1)
Last updated on SEPTEMBER 03, 2024
Applies to:
Oracle Recruiting Cloud Service - Version 11.13.20.07.0 and laterInformation in this document applies to any platform.
Symptoms
Problem Description:
After a candidate applies to a job through the Candidate Experience site (external career site), they are not appearing in Recruiting on the Job Applications page.
- Candidate Name and number are not appearing on the Job Applications page though no customization appears in Page Composer controlling this visibility.
- When searching for the candidates based on their names, they do not come up in a search either.
- The issue only occurs with external candidates -- internal candidate names display just fine.
Steps:
- Navigate to My Client Groups > Hiring and select the application link for any requisition with a candidate job application.
- Click on the Candidate Name.
- In the header of the job application, the requisition title and number are shown but the candidate name and number is not visible in the header.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |