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FA: SCM: OM: Return Order Revision Fails With: The request to retrieve the receipt advice failed because of the provided input values (Doc ID 2648747.1)

Last updated on MAY 28, 2020

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.01.0 to 11.13.20.01.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

An error is reported when a new return line is added via revision to an existing order, the newly added return order line will not get interfaced to Receiving. The Order line will be stuck in Change pending or if you try to cancel the line then it will be stuck in cancellation pending.

The request to retrieve the receipt advice failed because of the provided input values

Sql to find the orders impacted by this issue :

 

Cause

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In this Document
Symptoms
Cause
Solution
References

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